General conditions of sale
Social headquarters : 48 rue Myrha 75018 Paris .
Siret number 822 797 858 00021 RSC PARIS .
All orders placed on the site are subject to these general conditions of sale.
The above-named company reserves the right to adapt or modify at any time these general conditions of sale appearing on the website: www.peulhvagabond.com .
It is these latter, appearing online at the time of ordering, which will be applicable to any transaction.
1 - THE CUSTOMER
The Customer declares to be a natural person, aged at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the site. When registering the Customer's personal data in the " my account " section , the latter must ensure the accuracy and completeness of the mandatory data requested . In the event of an error in the wording of the recipient's contact details, the administrators of the peulhvagabond.com site cannot be held responsible for the difficulties and/or impossibility of delivering the product. The peulhvagabond.com site reserves the right to cancel any order when the customer's IP address is domiciled in a country different from the billing and/or delivery address.
2 - THE PRODUCTS
Peulhvagabond takes the greatest care in the presentation and description of these products to satisfy the Customer's information and guide them as best as possible.
However, the items presented on the Peulhvagabond.com site are handcrafted pieces that may present non-substantial differences with the product photographs.
Thus, small reddish spots, linked to climatic conditions (red sand) at different manufacturing locations, can appear on the fabrics.
This is due to spinning carried out by men outdoors and by hand , totally different from industrial manufacturing, which the customer recognizes and accepts.
This information appears on each of our product sheets.
In any case, in the event of non-conformity of the delivered product with its description on peulhvagabond.com, the Customer may exercise his right of withdrawal . If applicable , after returning the unworn or unused product, in its original packaging, our customer service will either exchange or refund the price (in whole or in part) possibly invoiced .
The return period must not exceed 7 days from the date of receipt.
3 - THE ORDER
Ordering on peulhvagabond.com is subject to compliance with the procedures set up by the site administrators. They are materialized by a series of mandatory steps to follow to validate the customer's order.
When ordering for the first time via the Internet, new customers must create a "customer account", a username (" login "). A password will be requested . An email automatically generated by our website to the email address when creating your account.
When you validate your basket, you will be directed to your account via a secure connection recalling the contents of your order.
You will be asked to choose a payment method and then confirm your billing and delivery addresses.
We ask you to be careful about the accuracy of the information provided. Your order will only be final after clicking on the FINAL VALIDATION tab.
When you register the order, the sale is considered concluded (agreement on the goods and the price).
A confirmation email summarizing the order (products, price, availability of products, quantity , etc. ) will be sent to the customer by the Peulhvagabond.com website. To this end, the customer formally accepts the use of email for confirmation of the content of his order.
A second email is sent to you to confirm acceptance of the payment. We strongly recommend that you keep ALL emails regarding your order.
The information you provide remains confidential. We are responsible for protecting your privacy .
We will not use the information we collect about you lawfully and in accordance with the Data Protection Act 1998.
We collect information about you for two reasons: first, to process your order and, second, to provide you with the best possible service. You expressly authorize us to transmit information or obtain information about you from third parties (including your credit card number ) in order to confirm your identity , validate your credit card and authorize the transaction.
You acknowledge that you consent to the processing of this information. Do not hesitate to contact us for any questions regarding our privacy policy .
4 - PRICE AND PAYMENT TERMS
4.1. Display of prices
Product prices are indicated in Euros.
All taxes included for mainland France and the European Union , excluding shipping costs. The total price of the order (all taxes and shipping costs included) is indicated in the basket.
For overseas departments, Switzerland and all other countries outside the European Union , the sales prices displayed are deemed to be tax-free and therefore cannot be subject to a VAT deduction. The customer acknowledges that he is considered the official importer and that he may, depending on the country or overseas department of delivery chosen at the time of ordering, have to pay customs and/or import duties depending on the legislation in force in said country or overseas department.
The Peulhvagabond.com website reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in effect at the time the order is registered, subject to availability.
4.2. Payment methods
The products are payable in cash on the day of the actual order.
Payment for purchases is made by:
- Bank card: the Customer accesses a dedicated space made available by the online payment solutions provider Paiement SP PLUS, which ensures the security and recording of the payment order. In this regard, the Customer expressly acknowledges that the communication of his bank card number to the peulhvagabond.com site constitutes authorization to debit his account for the products ordered .
- Paypal: If you paid with PayPal, your eligible purchases are automatically protected at no additional cost *
4.3. Proof of payment
The data recorded and stored by the peulhvagabond.com site constitutes proof of the order and all transactions made . The data recorded by the payment system constitutes proof of financial transactions .
5 - DELIVERY
Delivery is made to the delivery address indicated by the customer, it being specified that this must be the customer's residential address or that of any other natural person of their choice. Delivery times are within 24 hours to 20 days depending on the destination.
Delivery cannot be made to hotels or PO boxes.
In order for these deadlines to be respected , the customer must ensure that they have provided accurate and complete information regarding the delivery address (such as, in particular: street number, building number , staircase number, access codes , names and/or intercom numbers , etc.).
The times indicated are indicative times, corresponding to the average processing and delivery times. The peulhvagabond.com site cannot be held responsible for the consequences due to a delay in delivery not being its fault or to the loss of any shipment.
Delivery is free for all orders equal to or greater than €3,000.
Upon receipt, the customer must therefore check the conformity of the package and the order. In the event of non-conformity , the customer must report the problem within 48 hours via contact@peulhvagabond.com or by telephone at +33 661459149. Failing this , the customer will be deemed to have accepted the item and any apparent defects will be their responsibility. Any package that is refused and reported within the time limit must be returned to the Peulhvagabond company store: 48 RUE MYRHA 75018 PARIS with all the items concerned and in its original packaging.
The customer ensures the accessibility of the delivery location. If delivery is not possible due to an access problem that the customer did not bring to Peulhvagabond's attention when ordering and the package is returned directly, the customer will bear the carrier's presentation costs alone as well as the return costs. These will be deducted directly from the amount of the order refunded to the Customer. If delivery is made by a carrier in the absence of the customer, a delivery notice is left . The instructions to follow to collect the package are mentioned on this notice. Peulhvagabond cannot be held responsible in the event of misinterpretation or non-compliance with these instructions.
6 - RIGHT OF WITHDRAWAL
The Private Customer has a right of withdrawal , which he can exercise without reason, within a period of seven (7) clear days from the delivery of the order, which will be exercised by returning at his expense the new products (in their original packaging , unworn , unwashed , undamaged ) accompanied by the order number to the following address:
SA PEULHVAGABOND
48 RUE MYRHA
75018 PARIS
The Peulhvagabond.com site will reimburse the Customer for any sums already paid, less any shipping costs , under the conditions set out in the following article 7.
7 - REIMBURSEMENT
Reimbursements of products in the cases referred to in articles 2 and 6 will be made by the Peulhvagabond.com site within a maximum period of 30 days after receipt by it of said products. The reimbursement will be made according to the same method of payment chosen by the customer at the time of his order or by the issue of a purchase voucher or a credit corresponding to the amount due, for any purchase made in store (French Customers).
8 - APPLICABLE LAW
Any order automatically implies the customer's adherence to the General Conditions of Sale. These general conditions of sale are governed by French law . In the event of a dispute, only the French courts will have jurisdiction. In the event of a difficulty or complaint regarding an order, the customer can contact the site team via contact@peulhvagabond.com or +33 (0) 661459149 to find an amicable solution.